1. Definitions

– “Company,” “we,” “us,” or “our” refers to TukTuk Mobile Tyre, the mobile tyre fitting service provider.

– “Customer,” “you,” or “your” refers to the individual or entity using our services.

2. Services

– We provide mobile tyre fitting, repair, and related services at locations specified by the customer, such as homes, offices, or roadside locations.

3. Service Requests

– Customers can request services by phone, website, or email.

– All service requests are subject to availability and scheduling.

4. Pricing and Payment

– The pricing for our services is as stated on our website or provided by our customer service representative.

– Payment is due upon the completion of the service. We accept cash, credit cards, and bank transfers.

5. Cancellation and Rescheduling

– For same day services and emergency callout services we do not accept cancellation or rescheduling. Customers need to pay deposit in advance.

– For next day or prior reservation services, customers encouraged to provide at least 2 hours’ notice for any cancellation or rescheduling.

– Failure to provide timely notice may result in a cancellation fee.

6. Service Limitations

– Our technicians will only perform tyre-related services and will not conduct additional automotive repairs or services.

– We reserve the right to refuse service if the customer’s location is deemed unsafe or inaccessible.

7. Warranty

– We offer a limited warranty for our services, which covers any defects in workmanship for a specified duration.

8. Customer Responsibilities

– Customers are responsible for providing accurate information about their vehicle and tyre requirements.

– Customers must ensure their vehicle is in a safe and accessible location for the duration of the service.

9. Liability

– While we take precautions to ensure safety, we are not liable for any damages to your vehicle, property, or personal injury during the service.

– We are not liable for any pre-existing tire or wheel conditions that may become apparent during service.

10. Privacy and Data Protection

– We collect and process personal data in accordance with our Privacy Policy.

11. Amendments

– We reserve the right to amend these terms and conditions at any time. Customers will be notified of any changes.

12. Contact Information

– For inquiries, complaints, or assistance, contact us at 01183272248 or send us email via [email protected]

**By using our services, you agree to abide by these terms and conditions. Please read them carefully before making a service request.**